Multilingual Distress Line

Provides emotional support, crisis intervention, and suicide prevention, intervention & postvention in English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu, Monday to Friday from 10:00 am to 10:00 pm EST.  For at-risk and vulnerable individuals in Peel Region.

Phone: 905-459-7777

Naseeha

An international hotline that provides youth, particularly Muslim youth with the tools needed to address a range of issues including mental health, drugs and alcohol, bullying, religion, marriage and divorce, domestic issues, pornography, and career or work-related issues.  

Peer counsellors provide immediate, anonymous, and confidential support over the phone from 12:00 pm to 9:00 pm, 7 days a week, and text support from 12:00 pm to 9:00 pm, Monday to Friday.

Phone: 1-866-627-3342 (NASEEHA)

Text: 1 (866) 627-3342 (NASEEHA)

Toronto Rape Crisis Centre/ Multicultural Women Against Rape

Provides private and confidential crisis intervention and support services 24 hours a day, 7 days a week to anyone who has been raped, sexually assaulted, or experienced physical, sexual, emotional, psychological, ritual, or financial abuse; anyone who has had unwanted sexual touching; incest survivors; survivors of childhood and adult sexual assault and family and/or friends.

Referrals can be made to other services.

Phone: 416-597-8808

Warden Woods Community Centre COVID-19 All-in-One Support line

Provides complete support in one place for anyone in need, Monday to Friday from 10:00 am to 2:00 pm.  Services include crisis support, mental health support, harm reduction, homelessness prevention, eviction prevention, LGBTQ+ support, seniors support, conflict resolution, homework help, food safety, and access to government support.

Phone: 647-327-0206

Email: Supportline@wardenwoods.com

Specialized Support

Trans Lifeline

Provides peer support by trans people for trans and questioning callers. Crisis and other supports and resources are provided in both English and Spanish from 10:00 am to 4:00 am EST.

Phone: 1-877-330-6366 LGBT

Toronto Seniors Helpline/ Woodgreen Crisis Outreach Services for Seniors

The helpline provides information about home care and community care and offers over-the-phone supportive counseling, de-escalation, and safety planning to seniors in emotional distress or crisis from 9:00 am to 8:00 pm Monday to Friday and 10:00 am to 6:00 pm on weekends. The helpline can connect callers to Woodgreen’s mobile crisis intervention and outreach service for adults 65+ with dementia, addictions, or mental illness who need temporary, short-term support. The mobile service is staffed by crisis workers who can provide in-person assessment, crisis counseling, short-term intensive case management, harm reduction and concurrent disorder services, mental health and addictions support, and referrals to other services.

The mobile crisis team is available 365 days a year from 9:00 am-5:00 pm.

Phone: 416-217-2077

Assaulted Women’s Helpline

Provides anonymous and confidential crisis counseling, safety planning, emotional support, information, and referrals 24 hours a day, 7 days a week for all women in Ontario who have experienced any form of abuse.

Services are also available at all times for women who are deaf, deaf-blind, and hard of hearing.

Phone: 1-866-863-0511, TTY: 1-866-863-7868

YouthLine

Provides peer support by and for 2SLGBTQ+ people 29 and under across Ontario.  Trained peer support volunteers with a diversity of 2SLGBTQ+ identities provide a range of supports, including questioning gender identity/sexual orientation; coming out; mental health; relationships; social isolation; and referrals to further support. Phone, text, and chat are available from Sunday to Friday, 4:00 pm to 9:30 pm EST.

This is not a crisis line.

Text: 647-694-4275, Phone: 1-800-268-9688

Chat: youthline.ca

Check youthline.ca for updates.

Victim Services Toronto

The Victim Crisis Response Program provides immediate on-scene crisis response, intervention, and prevention services to victims, survivors, family members, and witnesses of crime and sudden tragedies 24 hours a day, 7 days a week. Also provides follow-up referrals to a wide range of programs, services, and counseling. The Crisis Response team pairs a Crisis Counsellor with expertise in trauma management and crisis intervention with a trained volunteer.

The Crisis Response Program is reflective of the diverse communities in Toronto and provides services in over 35 languages.

Please note that some of these services have been modified during COVID-19.

Phone: 416-808-7066